Terms of service

Hangar Today helps pilots find hangar space offered by owners. The owner provides the space and is responsible for its availability and condition. Hangar Today is not an airport operator, aircraft operator, insurer, or aviation authority. You must be at least 18 and authorized to enter into reservations for yourself or the organization you represent. Provide accurate information, keep your sign-in secure, and notify us of unauthorized account use.

Owners must have permission to offer their space, including any required airport, landlord, lease, or other approvals. Keep descriptions, rates, photos, dimensions, availability, and access instructions accurate. Disclose material restrictions and hazards and honor confirmed reservations. Listing on Hangar Today does not establish that a space has been inspected, approved, or insured by us.

Pilots and owners must confirm aircraft clearance, actual usable space, access arrangements, and any special conditions before a stay. Fit indicators and reference dimensions are estimates, not clearance guarantees. Follow applicable laws, airport rules, and safe aircraft handling practices. Each participant is responsible for appropriate permissions and insurance. Airport and map information may be incomplete or outdated; use authoritative sources for navigation, weather, NOTAMs, and flight decisions.

Where booking and payment features are available, owners set nightly rates and any multi-night discount. Prices are in US dollars unless expressly stated otherwise. Pilots pay the stay price plus a 15% platform fee, shown before submitting the request. Review the dates, total, and cancellation policy before proceeding. Owners are responsible for their applicable tax reporting and payment obligations.

Stripe places an authorization hold on your card when you request a booking. A request is not a confirmed reservation: the owner must accept and payment must be successfully captured. The response deadline shown with the request may be shorter than 24 hours because of arrival or card authorization limits. A declined, expired, or withdrawn unconfirmed request releases the authorization; your bank determines when the hold disappears. Coordinate arrival and departure access directly with the owner after confirmation.

All dates below use the airport’s local calendar. Before an owner accepts, a pilot can withdraw the request and the card authorization is released. For confirmed reservations, pilots can cancel before the scheduled arrival date for an automatic full refund, including the platform fee.

On arrival day and the following two calendar days, a full refund requires owner approval completed before the cutoff. The cutoff is the start of the local date three calendar days after scheduled arrival, not 72 hours after actual arrival. For a Friday arrival, automatic refunds are available through Thursday, owner-approved refunds Friday through Sunday, and support handling begins Monday at local midnight.

Submitting a refund request does not extend the deadline. If approval is denied or is not completed before the cutoff, the reservation remains confirmed and no automatic refund is issued. At or after the cutoff, contact atlas@hangar.today for support review of new or unresolved refund requests. Support review does not guarantee a refund. Owner cancellations receive a full pilot refund, including the platform fee, regardless of whether owner earnings have already been paid. Refunds are returned through Stripe to the original payment method, with receipt timing determined by the payment provider and bank. This policy does not limit refunds or other remedies required by law.

Owners can list and accept reservations before completing payout setup, but must complete Stripe’s required identity and banking verification to receive payouts. Earnings become eligible for release at the same local calendar cutoff three days after scheduled arrival, even if a longer stay is still in progress. Eligibility is not a guarantee of immediate transfer or bank receipt. Transfers depend on settlement, account readiness, available funds, and any refund or dispute review. Owner bank payouts are scheduled daily, subject to Stripe and bank timing. A delayed transfer does not extend the ordinary refund window. Contact support about payout issues or refunds involving earnings already paid to you.

You retain ownership of content you submit and give us permission to host, process, and display it as needed to provide and promote your listing within the service. Only submit content you have the right to use. Do not post fraudulent listings, unlawful or discriminatory content, private information without permission, or material that infringes others’ rights. Do not harass users, send spam, evade access controls, interfere with the service, or misuse payment features. We may remove content or restrict accounts for violations, security concerns, or legal requirements. Closing or restricting an account does not erase existing reservation, refund, or payment obligations.

We aim to provide a useful and reliable service, but cannot guarantee uninterrupted access or the accuracy of information supplied by users or third parties. To the extent permitted by law, the service and reference information are provided as available without warranties of availability, accuracy, or suitability for a particular purpose. You remain responsible for assessing the suitability of a stay and for your own conduct. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

Our privacy policy explains how we handle information. We may change these terms and will update the date above and provide appropriate notice of material changes. The pricing and ordinary cancellation policy presented for an existing confirmed booking continue to govern that booking, subject to applicable law. Contact atlas@hangar.today with your reservation identifier for help with access problems, cancellations, refunds, disputes, or payouts. Hangar Today support is not an emergency service.